1 reviews | Active since Jan 2017
Poorest customer service ever
<p>I have placed an order with a sales agent of home affairs and since the beginnning everything went pear shaped,i had to spent numerous occations on the to find out why i was called by the call centre and on every occation i have informed them to contact me after 5 monday morning i have received an sms that they will contact me soon,thay has not happened so this morning i left a message on there whatsapp contact to say how dissappointed i am and yet again to ask for a manager to contact me after 5 an some responded with.a simple today someone will contact you no apology no nothing.a few minutes ago i have asked to cancell my order the person had the audacity to tell me to contact customer service to cancel.</p>
So after a process that started on the the 6th of January my goods finally arrived.unfortunatly not my 1st choice of my order but my second and with no notification that the 1st option was out of stock.However the goods invoice indicates a Eden 16pc double lined comfortor set.but the items inside are as follows.2×comforters.4×normal standard pillow cases.2×continental pillow cases.4×curtains.if i add that up its a 12pc and not a 16pc after so much trouble there is still hassles.HomeChoice you are really testing me.
So after a process that started on the the 6th of January my goods finally arrived.unfortunatly not my 1st choice of my order but my second and with no notification that the 1st option was out of stock.However the goods invoice indicates a Eden 16pc double lined comfortor set.but the items inside are as follows.2×comforters.4×normal standard pillow cases.2×continental pillow cases.4×curtains.if i add that up its a 12pc and not a 16pc after so much trouble there is still hassles.HomeChoice you are really testing me.