Poor Services/No Feedback - Fonechoice

<p>Hi, regarding the below complaints that was forward to Fonechoice, can you please intervene, I dont want to refer this complaint to the NCC but if Fonechoice dont pick up their laptop today(01/03/2017) I`ll be forced to refer the matter to the NCC, I have a good relationship with Homechoce, I`ve paid my account on time and we`ve managed to sort out any differences we had, but Fonechoice is not doing what they are supposed to be doing, Fonechoice is a part of Homechoice so can you please escalate this problem to the Management/Seniors of Fonechoice in order for this matter to be resolved, I`ve got a lot of emails that I`ve emailed to Fonechoice regarding the same matter </p> <p> </p> <p>Poor Services</p> <p> Hi, Regarding all the below and the emails I've send you; no one has collected the Laptop yet so I'm referring the matter to the National Consumer Commisioner; I have given you enough time to resolve this matter</p> <p> </p> <p>Feb 21, 2017</p> <p> </p> <p>2 days ago</p> <p> </p> <p> Fonechoice</p> <p> </p> <p> </p> <p> </p> <p>2.0</p> <p> </p> <p>Electronics</p> <p> </p> <p>No Feedback</p> <p> </p> <p>by jordanj 23</p> <p> </p> <p>Hi, regarding the below communications,</p> <p> </p> <p> </p> <p> </p> <p>You contact me and assured me that the Laptop will be uplifted by the latest Monday(20/02/2017), its almost Wednesday(22/02/2017) and the Laptop hasn`t been uplifted yet,</p> <p> </p> <p> </p> <p> </p> <p>Good day,</p> <p> </p> <p> </p> <p> </p> <p>Please accept our sincere apologies for the late response.</p> <p> </p> <p> </p> <p> </p> <p>Kindly be informed your query has been attended to.</p> <p> </p> <p> </p> <p> </p> <p>Current Collection Status: AWAITING CONSIGNMENT TO BE COLLECTED ; Collection Reference: BG ********** .</p> <p> </p> <p> </p> <p> </p> <p>Kind regards </p> <p> </p> <p>No Feedback/No Assistance</p> <p> </p> <p>4 minutes ago</p> <p>Fonechoice</p> <p>2.2</p> <p>Electronics</p> <p> </p> <p>Poor services/Unfair Business Practice</p> <p>by jordanj 21</p> <p>Hi as I can see you are refusing to attend to my complaint; I've given you enough time to respond to my queries/concerns; I'm referring the matter(including all the emails that was forward to you) to the National Consumer Commisioner.</p> <p> </p> <p> </p> <p> </p> <p>Poor services/No Feedback</p> <p>by jordanj 20</p> <p>Hi; I got a laptop from you in January 2017; I had it for about 7 days and I informed you that I'm not happy with it; I've emailed you guys but you are refusing to come and collect this laptop; the first deduction went off already and the laptop is still with me; I'm not using the laptop because I'm not happy with it; what does the consumer protection act says regarding cooling off period; regarding the fact that I'm not happy with a product which I have purchased; I've got all the emails that I've send to you; if you don't collect the laptop and refund me then ill be forced to report this matter to the National Consumer Commisioner and or the National Consumer Tribunal?</p> <p> </p> <p> </p> <p>Share</p> <p> </p> <p>Follow</p> <p> </p> <p>Like</p> <p> </p> <p> </p> <p> </p> <p>Facebook Comments:</p> <p> </p> <p>Report this review</p> <p> </p> <p>Legal | Privacy Policy</p>