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Ntombizodwa N

1 reviews | Active since Jun 2022

09 Sept 2022, 08:38

Poor service, no regard or respect at all for customers and their complains they forcefully deliver products you never ordered😡

Horrible customer service, *****ulant company that ****s people and with so much disrespect for their customers. on the second week of August 2022 I had been away for a week from my house only to come back and find a blanket thrown into my yard. I called customer service numerous times for the blanket to be collected returned back to homechoice yet it had not been collected up to date all they know is calling me to pay for an account that includes a fee of a blanket I did not order. I had sent numerous sms's to home choice return number that provided both on Google and on the outside of the blanket plastic packaging bag yet up to date I never received a call from them, to top up everything they now have a tendency of not sending me e-statements to show how much I'm left with to pay off their account so far instead around the dates of 22nd - 23rd their consultants would call saying it's a curtacy call to remind you to pay for your account and mention how much that money is yet this is not the time when you had missed a date of payment which annoys me so much for as a shift worker who also have little babies I'd be disturbed by the so called consultants with those nuisance calls 😡. I just can't wait to pay them off and close this account I don't wanna do business with them ever again in the future.

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Replies (1)
Homechoice
Homechoice's reply09 Sept 2022, 08:45
Official
Hi Ntombizodwa.

We will be contacting you to get further details from you.
 
Thank you for your patience and understanding
 
Homechoice