1 reviews | Active since Jun 2017
Poor Service in all departments!
I have been waiting for my parcel since the 28th of July, they sent me a text to go and collect my parcel from the post office, I get there and there is nothing! I sent an email asking of the whereabouts of my parcel but no one cares to respond! I doubt if the parcel was sent at all. order ********** 0. Very poor service in all the departments, I just wonder if Management even considers what customers are are always complaining about, poor service day after day, yet nothing changes.
Dear Ann Muks
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Dear Ann Muks
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you.
Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team