TM
Tsepo M

1 reviews | Active since Nov 2015

25 Nov 2015, 19:39

Poor service, ignorance, money hungry.

My name is Tsepo Mabunda my phone number is ***, Home choice claimed that I bought a laptop from them which I never did, to my surprise I was handed over to vvm attorneys and was required to pay R12000 which I refused.Then vvm ordered me to send them an affidavit with ID copy with six specimen signatures which I did then vvm finally had concluded their investigation and found that there was ***** on my case and ordered Home choice to close and activate my account which the company refused to do and now i can't even buy because of their refusal to clear my name and paying me back my refund. So please shame this company cause all they care about is money and when its time for them to pay is a huddle please help me

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Replies (1)
Homechoice
Homechoice's reply30 Nov 2015, 09:55
Official
Hello Lehlosi84,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.

We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.

One of our team will be in touch with you shortly to provide you with an amicable solution.

Kind Regards
Customer Support Team