Poor service for goods returned

I ordered goods upon delivery I noticed that the goods are too small, the comforter is too small on the bed, the curtains are too small as well as the easy fitted sheet/night frill. I followed the goods return process as required and I was notified that an RTT will be arranged to have the goods picked up from my house, the RTT guys got to my house looked at the goods and left them saying a person from homechoice will call me, till today im still waiting for that call, Ive tried several times to get help by calling and sending emails to no avail, ive had to deal with rude consultants I remember a lady by the name of Nombulelo who was extremely rude to me and ended up hanging up on me. <br> <br> The worse thing is that I keep getting calls to ask me to place an order and to pay letters of statements to pay for the goods that have been sitting in a box in my house for more than a month now. im extremely unhappy with the way the issue has been dealt with I have incurred so much costs on calls just to get the goods returned and be given something that I can use. the last Ref number I got after the many calls I made is ***<br> <br> please assist me get help from Homechoice<br> Babalwa Nyamela<br> <br>