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sicelo W

1 reviews | Active since Jun 2023

25 Apr 2024, 09:47

Poor service

Every time i requested a pls call they called and dropped since lastweek i failed to understand the reason . Some doubted my voice and im very upset with this treatment . I once want to order online im struggling too

0
Replies (1)
Homechoice
Homechoice's reply25 Apr 2024, 09:57
Official
Dear Sicelo,

We are writing to inform you that we have successfully resolved the issue you raised in your HelloPeter complaint.

After thoroughly investigating the matter, we have taken the necessary steps to address your concerns and ensure a satisfactory resolution. We apologize for any inconvenience this may have caused you and appreciate your patience throughout this process.

If you have any further questions or require additional assistance, please do not hesitate to contact us directly. We are committed to providing excellent service to our customers, and your satisfaction remains our top priority.

Once again, thank you for bringing this matter to our attention. We value your feedback and are grateful for the opportunity to address your concerns.

Sincerely,Candice Rittels, on behalf of the Customer Support Team