Poor Service And Ruined my Name

I've ordered goods to Home choice they were delivered to a wrong place.didnt receive my goods then was debited I informed them I didn't receive them I've filled the dispute forms and affidavit was told the matter is being dealt with...after 1year 3 months received calls from MbD then on May 2021 mbd called me to settle my account there's a discount due to Lockdown I must pay R330 to settle instead of R1450 then I did pay just to clear my coz I was frastated by MBDs calls...I then received a call from them stating I must request a settlement letter then I did but no luck...early September 2021 I receive calls again from MBD I called Homechoice again ***** department and customer service to my surprise I was told the goods were found n the case it's clear hence I'm still getting calls from MbD Even my credit score statuses it does appear that I owe Homechoice...but they promised they'll deal with the matter again imagine poor service none of their consultant informed me n clear my name...for me I deserve a compasation