Poor service and overcharging customer's

Firstly you place an order with homechoice than you receive an sms that your order is ready for collection...you than drive plus minus 15km away from your home passing a central post office to go the place so far away to collect your order. Next thing you find your charged for delivery and storage cost...so who reimburse you for your petrol you drove out to collect the order and keep in mind your order gets delivered in two parts and two different locations on two different days just imagine that..you query with homechoice dololo no answer..please people stop ripping is off we are loyal and get 2nd grade service this is not fair and very unprofessional of you homechoice..

Dissatisfied and very unhappy customer because it's more that two weeks waiting for a response from Homechoice.