POOR SERVICE AND *********** STAFF

<p>I ordered bedding called charter online with Home Choice couple of days I received an sms saying i need to send my documents for my order to be processed, I did that via whatsaap and on the 8th August 2016 I got an sms saying my parcel PFS ********** 4 was despatched and will be delived in few days. After a week or so I got my parcel signed for it only to find out that it's a wrong order instead of a charter i got a kelly, I had to call them and they told me i need to post it back to them and fax my proof of payment that i got from post office and all my expenses in doing so will be refunded, I did just that and paid R116.60 this was done on the 19th August 2016. After that i've waited for their call for almost two weeks untill I took up on myself to call them and I was told that my account will be cleared as soon as possible and that was last year, now i am getting calls about amking payment for something don't even have and money was deducted from my bank account. I am just frustrated about their poor repulsing service.</p>