POOR SERVICE AND GOODS AND TERRIBLE FEEDBACK

THIS IS THE SECOND TIME I HAD PROBLEMS WITH HOMECHOICE. AFTER PROBLEMS IN NOVEMBER 2014 WITH THEIR MISLEADING BROCHURES THAT THEY DID NOT SEND ME THE STOCK WHICH I PAID THE FULL AMOUNT FOR VIA EFT AND TIRED OF STRUGGLING WITH THEN I VOWED NOT TO BUY HERE AGAIN AND I JUST LEFT THE OUTSTANDING CREDIT ON MY ACCOUNT. THEN I NEEDED SOME NEW BEDDING LAST YEAR SO I DECIDED TO GIVE THEM A TRY AGAIN. I HAD TO SEND THE WHOLE ONE BATCH BACK DUE TO TERRIBLE QUALITY ON 9/11/15. THEY PROMISED TO CALL ME WHEN THEY RECEIVED THE STOCK WHICH THEY DIDN'T I HAD TO PHONE THEM ON 8/12/15 I GAVE THEM MY ACCOUNT DETAILS AND THEY PROMISED BY 23/12/15 THE MONEY WOULD BE IN MY ACCOUNT. WHEN WE GOT BACK FROM LEAVE ON MONDAY 4/1/2016 I HAD TO CALL THEM AGAIN. THEN THEY TOLD ME THEY WERE WAITING FOR PROOF OF PAYMENT! I PAID THE FULL AMOUNT VIA EFT ON 20/1015 AND MAILED THE PROOF OF PAYMENT THE SAME DAY. THEY WOULD NOT HAVE SEND ME THE GOODS WITHOUT IT!!.THEN THE MANAGER MEMANDIEN PHONED ME ON 4/1/16 AFTER SIX PROMISING THEY'LL CALL THE NEXT MORNING AND TWO DAYS LATER STILL NO FEEDBACK AS TO WHEN MY MONEY WOULD BE PAID BACK. I AM HIGHLY UPSET BECAUSE HOMECHOICE DELIVER BAD GOODS AND MAKE FALSE PROMISES!