GG
Gert G
1 reviews | Active since Dec 2014
29 Apr 2022, 08:05
Poor Service and a failed Credit Application Process
Someone ********** opened an account on my name last year July. I have escalated this to the HomeChoice ***** Department almost a month ago, although nothing has been done to resolve this. They are not responding to any mails nor provide any feedback on the intended way forward.
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Replies (2)0
Replies (2)
Homechoice's replyOfficial
29 Apr 2022, 08:18Hi Gert,
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Homechoice's reply29 Apr 2022, 08:18
Official
Hi Gert,
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
Thank you for bringing this serious matter to our attention.
We are urgently investigating this and believe you may have been a victim of *****.
We will be contacting you to get further details from you.
Thank you for your patience and understanding
Homechoice
GG
Gert G's updateReviewer Update
29 Apr 2022, 08:32I have been provided with a telephone number *** & ***), which is apparently the ***** Department at HomeChoice, to follow-up on my escalation. NOBODY ever answers the phone and your are on hold listening to music for 5 minutes and then the line are dropped. I have logged this with HomeChoice on the 30th of March already!!
GG
Gert G's update29 Apr 2022, 08:32
Reviewer Update
I have been provided with a telephone number *** & ***), which is apparently the ***** Department at HomeChoice, to follow-up on my escalation. NOBODY ever answers the phone and your are on hold listening to music for 5 minutes and then the line are dropped. I have logged this with HomeChoice on the 30th of March already!!