Poor Service

I placed an order on line, got a message to make payment, did that..., when I called to find out if payment was received and when will I get my order, I was told it was out of stock, I then requested the lady that I was speaking to, to get the manager to call me, she rudely said it's not going to make any difference because she's going to tell me the same story (she didn't even know, what I wanted to discuss with the manager) the following day I called since the manager didn't call me back, a gentlemen put me on hold for 10 minutes, I had to hang up and call back again, this time I spoke to Lisa who told me that managers are in the meeting I then asked why the previous gentlemen did not inform me that management was in the meeting, she said not everyone new that managers were in the meeting.<br> <br> Homechoice floods you with their promotions and when you decide to buy, this is the kind of service you receive, I'm very disappointed, no customer etiquette or whatsoever