OT
OFENTSE T
1 reviews | Active since Nov 2019
11 Jul 2020, 11:49
Poor service
Guys when they define poor service and useless call center agents they referring to HomeChoice, i bought things from their website after it took 1 hour to register on their website. They make unnecessary credit checks for cash payment clients. Now their fast and furious courier service lost my parcel in Bloemfontein, all of sudden their bloem branch has a covid case. How *********** for both parties
Helpful (0)
Replies (2)0
Replies (2)
Homechoice's replyOfficial
11 Jul 2020, 12:05Hi Ofentse.
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
Homechoice's reply11 Jul 2020, 12:05
Official
Hi Ofentse.
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
OT
OFENTSE T's updateReviewer Update
11 Jul 2020, 15:14Inconvenience is really an under statement, it's Going for a month and I still haven't received my order. Your courier service is really useless. Worse when I called your office to cancel my order your call center agent told us we can't do that we must take it with the courier service and you as HomeChoice have your business concluded with me.
OT
OFENTSE T's update11 Jul 2020, 15:14
Reviewer Update
Inconvenience is really an under statement, it's Going for a month and I still haven't received my order. Your courier service is really useless. Worse when I called your office to cancel my order your call center agent told us we can't do that we must take it with the courier service and you as HomeChoice have your business concluded with me.