NM
Nongcebo M

1 reviews | Active since Sept 2019

09 Sept 2019, 09:26

Poor service

Homechoice listed me on credit bureau in 2016 for a ********** activity that happened on my account. I informed them in 2017 that I didnt take up any product and they also investigated and got proof that I didn't take up any goods. They promised to clear my name on credit bureau in 2017. Now it is 2019 but I'm still listed on credit bureau because of them and when I call their contact numbers their consultants keep sending me from pillar to post and no one knows how to sort this mess that they put me in. My name is tarnished and my credit record does not look good just because of them and poor handling of such matters

0
Replies (2)
Homechoice
Homechoice's reply09 Sept 2019, 09:28
Official
Hi Nongcebo.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

We  will be in contact with you shortly to assist in resolving the issue.

Thank you.
 Homechoice

NM
Nongcebo M's update09 Sept 2019, 15:55
Reviewer Update
How much longer should I wait? My life must be at a standstill. I need to buy a house for myself. In 2017 I missed out on a good deal because of you now it's 2019 and it's still the same thing.