PB
Patrick B
1 reviews | Active since Mar 2017
20 Mar 2017, 21:25
Poor service
<p>Im very disappointed in homechoice .... i placed an order the 17th of feb 2017 and up unto this point i havent received anything .... i called them since the 28th of feb everyday to hear the same sobbing story the order was dispatched but it came back day after day im really upset and dont know what im suppose to do as my 1st premius is to be payed end of march 2017 ....this is really not a good service from them ....please help me </p>
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Homechoice's replyOfficial
21 Mar 2017, 07:42Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply21 Mar 2017, 07:42
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team