Poor service

After several requests send to Homechoice to remove my number from their call list, I received a call now again, hoping it is about my parcel, but no, only spam again. It's so sad, because on 14 November, I ordered items. According to Homechoice the parcel is delivered. After several emails and phone calls to Homechoice, they still did not attend to this matter, but they can harassing me with soam. Order no ***1 Parcel nr PFS***3