nM
nokuthula M
1 reviews | Active since Jun 2016
16 Jun 2016, 08:48
poor service!!!
<p>I placed an order with homechoice &paid cash for it on the 2nd of june today the 16th of june not even a phone call nor sms to inform me bout my order. I just phoned now &the lady i spoke to said it has NOT been dispatched yet, after 14 days? Really homechoice? Im FLABBERGASTED by that service. Will make sure to tell my fam NOT to order from homechoice ever again</p>
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Homechoice's replyOfficial
17 Jun 2016, 07:21
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply17 Jun 2016, 07:21
Official
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team