MG
Mmancha G
1 reviews | Active since May 2016
01 Jun 2016, 14:47
Poor service
<p>I orded blanket frm you but the courier company UTI that you a using is ******* they called me bcs there were supposed to deliver but instead they tell me that m westing their time n they dont work for me only n i should speak fast on the phone they dnt have airtime,n wen they arrive there were so rude they even told me that i dnt have money to pay that order bcs they found me in an ophonage centre.im so angry they even left with mypercel</p>
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Homechoice's replyOfficial
02 Jun 2016, 06:14thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply02 Jun 2016, 06:14
Official
thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team