NJ
Nicholas J
1 reviews | Active since Jun 2019
03 Jun 2019, 10:25
Poor Service
I have ordered something for my wife at homechoice on the 8th of May 2019, it now 3rd of June 2019 and I still have not received the item I have ordered. I have phoned them on 3 occasions and all they tell me is that it has been dispatched and I will receive an sms 2 days before delivery. Up until now not 1 notification sms has been sent.
Helpful (0)
Replies (4)0
Replies (4)
Homechoice's replyOfficial
03 Jun 2019, 10:27Hi Nicholas.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Best regards,
Homechoice's reply03 Jun 2019, 10:27
Official
Hi Nicholas.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Best regards,
NJ
Nicholas J's updateReviewer Update
03 Jun 2019, 10:57I am not available on my cell but you can contact me on ***
NJ
Nicholas J's update03 Jun 2019, 10:57
Reviewer Update
I am not available on my cell but you can contact me on ***
Homechoice's replyOfficial
03 Jun 2019, 11:20Good Day Mr Josephs. Trust you are well. We’ve tried to call you a few times on *** but with no success. Please send us an alternative number to reach you on (within business hours 08h00 – 17h00PM, Monday - Friday) so that we can sort this out for you. Looking forward to hearing from you,Kind Regards.Lee-Ann Petersen
Best regards,
Homechoice's reply03 Jun 2019, 11:20
Official
Good Day Mr Josephs. Trust you are well. We’ve tried to call you a few times on *** but with no success. Please send us an alternative number to reach you on (within business hours 08h00 – 17h00PM, Monday - Friday) so that we can sort this out for you. Looking forward to hearing from you,Kind Regards.Lee-Ann Petersen
Best regards,
NJ
Nicholas J's updateReviewer Update
03 Jun 2019, 11:24Good Day Lee-Ann
I stepped out the office for a few minutes I am now in the office, I tried phoning back the number that shows on my phone but it says the number do not exist.
I stepped out the office for a few minutes I am now in the office, I tried phoning back the number that shows on my phone but it says the number do not exist.
NJ
Nicholas J's update03 Jun 2019, 11:24
Reviewer Update
Good Day Lee-Ann
I stepped out the office for a few minutes I am now in the office, I tried phoning back the number that shows on my phone but it says the number do not exist.
I stepped out the office for a few minutes I am now in the office, I tried phoning back the number that shows on my phone but it says the number do not exist.