BT
BUSISIWE T

1 reviews | Active since Feb 2019

21 Feb 2019, 13:32

POOR SERVICE

I have not yet received any feedback from home choice, besides the last automatic response that is being sent out to everyone who complained. I emailed the details and no confirmation shows that they have received the email. Am i going to wait another 2 months for this to be resolved?

0
Replies (3)
Homechoice
Homechoice's reply21 Feb 2019, 13:35
Official
Hi Busisiwe.

We’re very sorry we let you down. Before we dive in and resolve this for you we need your ID number and your account number.

Please email this information to *** and one of our team members will be in touch.

We apologise for any inconvenience this may have caused you.
Regards.
BT
BUSISIWE T's update21 Feb 2019, 13:58
Reviewer Update
I have done that yesterday already or should i send it 10 times?
BT
BUSISIWE T's update21 Feb 2019, 14:02
Reviewer Update
I have been struggling to get feedback from home choice for the order that was taken already in November, how long should i wait to get the feedback? a year maybe ? i am not going to pay for something i did not get this is a ****************.