JR
Jacomina R
1 reviews | Active since Jan 2019
06 Feb 2019, 08:55
Poor service
I made a order out of everything i ordered i received 2 packages part of my order was send to jhb fast and furious couriers im situated in western cape. Endless calls and no one seems to be of eny assistance. The order for the packages send to jhb was canceled i had to reorder to just yest again have my packages send to jhb. How can some packages reach me but others not. Pathetic to say the least really. I dont know who to talk to who can actually be of assistance
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Replies (2)
Homechoice's replyOfficial
06 Feb 2019, 08:57 Good Day Jacomina Elizabeth Roets
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Best regards,
Homechoice's reply06 Feb 2019, 08:57
Official
Good Day Jacomina Elizabeth Roets
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Thank you for bringing this to our attention. Sincere apologies for the frustration and inconvenience caused.
One of our staff members will be in contact with you shortly to help resolve the issue.
Regards
Customer Support Team
Best regards,
JR
Jacomina R's updateReviewer Update
13 Feb 2019, 15:44From the day i made the order i received 3 items one whom i used a transport service to collect. Still alot of items oustanding. Comforter sets was promised when the transport company collect. I received 2 parcel numbers of which i received only one parcel one on collection. I paid a transport company out of my own pokket and received only one parce. I called homechoice promises of calling me back was made second day still nothing. Cant believe this i thought service would be better if courier service deliveres fact is it is even worse my packages got canceled 3 times already and then i have to reorder.
JR
Jacomina R's update13 Feb 2019, 15:44
Reviewer Update
From the day i made the order i received 3 items one whom i used a transport service to collect. Still alot of items oustanding. Comforter sets was promised when the transport company collect. I received 2 parcel numbers of which i received only one parcel one on collection. I paid a transport company out of my own pokket and received only one parce. I called homechoice promises of calling me back was made second day still nothing. Cant believe this i thought service would be better if courier service deliveres fact is it is even worse my packages got canceled 3 times already and then i have to reorder.