POOR SERVICE

Good Day

Hope this email finds you well. Firstly I would like to start off by saying that your service was good until you decided to open up that so called collection department. Secondly I want to advise you that I have never skipped a payment with your company but STILL I have your collections department Blowing up my phone with calls regarding my next payment which is something I never had to do before and to top it off not sure if you guys take down notes on s**** pieces of paper but you all ways have to repeat yourself. Lastly I would really appreciate it if you guys would send me a monthly statement so I would keep track of my account.