TS
Tabisa S
1 reviews | Active since Jan 2014
14 Sept 2016, 18:33
Poor Quality Products
<p>I have bought the blankents in June just started using one and I notice a hole and it tearing up slowly.I have not even finished paying for these blankets ,I have just paid a 2nd installment.I am really disappointed.I have a simila blanket which I bought at a Chinese shop in Bellville 3 years ago and it is more of a quality than this .Attached is the picture.I regret buying these blankents .I will make sure I warn every body I know and who is still planning to buy this.I really thought it was quality and even gave one to my mom.</p>
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Homechoice's replyOfficial
15 Sept 2016, 08:15Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply15 Sept 2016, 08:15
Official
Hello,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team members will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team