Poor, inconvenient Refund system
Your refund system is a total disaster. I waited 2 weeks for the refund to be processed. Then when it was processed i go to the store today to get my money, the cashiers tell me they don't have cash. I requested for the money to be deposited into my account as i have no guarantee that the store will have cash in the upcoming days. This means 7 more days of waiting for my money.
The process is tedious and an unnecessary exercise, I WILL NEVER BUY AGAIN @HOMECHOICE. THIS IS HIGHLY INCONVENIENT, POOR CUSTOMER SERVICE. 😡🤬🤬🤮🤮🤮
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Replies (2)
Homechoice's replyOfficial
12 Oct 2021, 15:46Hi Pride.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Best regards,
Homechoice's reply12 Oct 2021, 15:46
Official
Hi Pride.
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
We’re very sorry to hear about the poor service you experienced.
Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
We will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice
Best regards,
's updateReviewer Update
12 Oct 2021, 18:43Noted
's update12 Oct 2021, 18:43
Reviewer Update
Noted