vD
valencia D

1 reviews | Active since Sept 2019

07 Jul 2022, 10:26

POOR DELIVERY SERVICE/CUSTOMER SERVICE

After various calls and attempts with DPDLASER COURIER AND HOMECHOICE

FOR A PARCEL PFS***3 THAT WAS SUPPOSED TO BE DELIVERED TO ME AGES AGO I STILL DON’T HAVE ANY INFORMATION ON WHAT IS ACTUALLY HAPPENING WITH THIS PARCEL

I HOPE SOMEONE CAN CONTACT ME OR GIVE ME FEEDBACK REGARDING THIS PARCEL

DPD LASER CONSULTANTS ARE BEYOND USELESS EVERYDAY IT’S A DIFFERENT STORY DIFFERENT PROMISE DIFFERENT PROBLEM,BUT NO ONE CAN SOLVE THE PROBLEM

I HAVE BEEN IN CONTACT WITH DPD LASER SINCE SATERDAY (2ND JULY 2022 ) WHERE I WAS PROMISED THAT I WILL GET A DELIVERY MONDAY…IT IS THURSDAY TODAY AND STILL NO ONE CAN GIVE ME ANY FEED BACK JUST EMPTY PROMISES.

I HAVE BEEN IN CONTACT WITH HOMECHOICE SINCE AROUND (21ST /22ND JUNE 2022) AND YET NO ONE CAN GIVE ME ANY ANSWER.

I REALLY NEED TO KNOW WHAT IS HAPPENING WITH THIS SO CALLED PARCEL THAT IS NOWHERE TO BE FOUND..

0
Replies (1)
Homechoice
Homechoice's reply07 Jul 2022, 10:45
Official
Hi Valencia.

We’re so sorry we let you down. One of our staff members will contact you shortly. 

Speak to you soon, 
Homechoice