MD
Mogamad D

1 reviews | Active since Apr 2018

10 Apr 2018, 07:52

POOR CUSTOMER SERVICE..... POOR QUALITY GOODS.....HOMEPOOR the new HOMECHOICE

last Wednesday (04 April) I sent a email complaint through to Homechoice contact centre regarding a complaint of a poor quality bed sold to me in December.

It appears from my read receipts that someone on the other end received it and read it.

I resent the same email Friday twice in error however both was delivered and read.

This is not the first time i have to complain about poor quality goods bad customer service and everything wrong with a retail company find it by Homechoice. The choice you must never make to purchase from a company like them

0
Replies (4)
Homechoice
Homechoice's reply10 Apr 2018, 07:54
Official

Dear Mogamad.

We are truly sorry to hear of your service experience and thank you for bringing this to our attention.

We will be in contact with you shortly to assist resolving the issue.

Regards.

Lee-Ann

Customer Support Team

Homechoice
Homechoice's reply10 Apr 2018, 07:54
Official

Dear Mogamad.

We are truly sorry to hear of your service experience and thank you for bringing this to our attention.

We will be in contact with you shortly to assist resolving the issue.

Regards.

Lee-Ann

Customer Support Team

Homechoice
Homechoice's reply10 Apr 2018, 07:55
Official

Dear Mogamad.

We are truly sorry to hear of your service experience and thank you for bringing this to our attention.

We will be in contact with you shortly to assist resolving the issue.

Regards.

Lee-Ann

Customer Support Team

MD
Mogamad D's update11 Apr 2018, 11:31
Reviewer Update
Hi lee-Ann Is you idea of contact with me a email to acknowledge my email after 7days of receiving it and reading it? Surely therecan be a better means of resolution from your end. Do you just believe in **** service? im sure if i unpay my debit order you will call me faster than the speed of light it just keeps getting worse