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Mo M

1 reviews | Active since Jul 2017

13 Jul 2021, 08:30

POOR customer service @HomeChoice

I have had such a bad experience with HomeChoice.

I logged a return over three weeks ago and I have not heard anything from them. All they telling me in their emails is that they still waiting for their goods to be delivered at their warehouse (but in their T’s & C’s it says it takes a maximum of 14 days).

HomeChoice customer service is VERY poor and unprofessional.

Please don’t waste your time with them, rather look elsewhere.

The description of their products on their website is also misleading, be very careful before placing an order.

What I’m going through with HomeChoice, I don’t wish it to happen on anyone else.

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Replies (1)
Homechoice
Homechoice's reply13 Jul 2021, 08:43
Official
Hi Mo.

We’re very sorry to hear about the poor service you experienced. 

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Kind Regards.
Homechoice