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Nomvelo N

1 reviews | Active since May 2021

31 May 2021, 09:33

Poor customer service

I have been trying to get hold of Homechoice to ask them to send a paid-up letter for my account for months now,I am being placed on hold and eventually get cut off each time I call them. I paid up the account months ago and when I call to ask for this letter they send me from pillar to post. I really need that letter.

0
Replies (2)
Homechoice
Homechoice's reply31 May 2021, 09:53
Official
Hi Nomvelo.

One of our staff members will contact you shortly. 

Speak to you soon, 
Homechoice
NN
Nomvelo N's update11 Jun 2021, 12:42
Reviewer Update
Thank you Homechoice! They emailed me the paid-up letter, a day after I wrote the review requesting it.