VH
Valentia H

1 reviews | Active since Jul 2018

23 Jul 2020, 12:52

POOR CUSTOMER SERVICE

POOR SERVICE!!! I ordered pots that are worth 6700 on the 2nd of July, which I then pain in cash on the very same day and the order left their warehouse on the 7th of July but I still haven't received the pots even today! When I call they keep telling me that I will receive them but they are not sure when as they cannot confirm due to them not knowing how their courier operates. My mom ordered blankets at the beginning of June and she is still waiting for those blankets. I'm not happy at all about their service

0
Replies (2)
Homechoice
Homechoice's reply23 Jul 2020, 13:37
Official
Hi Valentia.

We’re very sorry to hear about the poor service you experienced.

Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.

Regards.
Homechoice
VH
Valentia H's update27 Jul 2020, 20:36
Reviewer Update
Talk about more of the bad customer service. Haven't heard from you since the reply!