Poor customer service

Item: Homechoice
Rating: 1
Author: Khuliso R

<p>I received my order last week 30th August with one item missing, Sent email and received the feedback consultant will contact me till today, phone the following day and told i must wait for call because the query is already lodged. even today still waiting and my order number ********** 0.</p>

Helpful (0)

Replies (3)

Homechoice's replyOfficial

07 Sept 2016, 08:02

Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team

Homechoice's reply07 Sept 2016, 08:02

Official

Khuliso R's updateReviewer Update

14 Sept 2016, 07:37

Thanks Homechoice you called me same day and even today nothing happened? i dont know whether i will get missing item or discount yet? 10 over 10 for poor services.

Khuliso R's update14 Sept 2016, 07:37

Reviewer Update

Thanks Homechoice you called me same day and even today nothing happened? i dont know whether i will get missing item or discount yet? 10 over 10 for poor services.

Khuliso R's updateReviewer Update

15 Nov 2016, 08:30

Today i still waiting for missing item or discount like you said? but nothing happened till today.

Khuliso R's update15 Nov 2016, 08:30

Reviewer Update

Today i still waiting for missing item or discount like you said? but nothing happened till today.