JB
JESSICA B
1 reviews | Active since Dec 2014
02 Mar 2015, 14:33
Poor Customer Service
I really dont' know what to say anymore Homechoice customer service is poor.I have been waiting since forever!!! just for someone to send me an email with the details to where I must send the faulty good bought at Homechoice.<br> <br> I have tried to be nice but how long does it take to send a email Fozia?to [Email Removed] this is the same email used by Homechoice to ask if I want to buy more!<br> <br> And please do not ask someone else to reply because I have been helped by 2 people already and no help was given.<br>
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Replies (1)
Homechoice's replyOfficial
03 Mar 2015, 10:37Hello jbotes3,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply03 Mar 2015, 10:37
Official
Hello jbotes3,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team