Poor Customer Service

All Homechoice consultants know nothing about TCF(Treating Customers Fairly), they are very rude on the phones and are not professional at all. They speak to you as though they are forced to work or to call you, they hang up on you while you still trying to speak or explain something to them. They have no form of communication amongst one another, I receive phone calls the whole day from Homechoice then it's some pre-recorded message telling me to "stay on the line I have a call waiting for me" then the call gets dropped, or either as soon as my phone rings and I pick up then the call is dropped. And then finally when I answer and someone decides to speak then I explain that I'm at also at work and can't speak and give them a specific time to call me then they don't, and a different consultant calls me(not on the time I requested) and is even ruder than the previous one. I am fed up with the ********* behaviour from Homechoice consultants, and that's just the beginning of it all, I've had multiple problems also with many orders before and unresolved issues. Their prices and deals are sometimes good but they seriously lack good customer service. I just spoke to Andisiwe siko who was also now just as rude as all the other consultants and started raising her voice at me and spoke to me in a very unappreciated tone, I asked her not to raise her voice at me and that I don't appreciate her tone and she was very hasty to hang up on me until I asked for her name and surname and she has the nerve to tell me that if I have any complaints I should call customer service. I am disgusted and appalled in Homechoice really