Poor Customer Service

I ordered a Darcy 12 Piece King Comforter Set that Homechoice advertised on their website as being on sale and available in stock. I received my order yesterday and thought they made a mistake by only delivering a 9 piece set and also sending me an invoice with different amounts from what I paid.<br> <br> I spoke to a gentleman by the name of Theo who told me that the items are out of stock. I asked him why they delivered an incomplete set without communicating this to me. They were to contact me first to let me know about this and find out if I am still happy to take the set as incomplete as it is and how they will compensate me for the items that are currently out of stock. I am expecting them to deliver the cushion set worth R800 as per their advert and not willing to take R100+ refund that they are promising. <br> <br> The same Theo is even trying to force his R100+ solution down my throat and unfortunately I am expecting them to send me the remaining products as I have already paid for this set or refund me the R800 that I would have saved instead. R100+ is not good enough unless the free R800 items are not really worth R800 which in that case it will not be my problem.