Poor Customer Service!

<p>In August HC was running a special, that when you order it is garanteed that you will receive a free gift.</p> <p>I placed my order, and it did not come with the gift. I had to follow up two months later then i received the gift.</p> <p> </p> <p> </p> <p>Just a month ago a laid an official customer complaint after a consultant phoned me to place an order, that she promised she will deliver by the end of that week and it never happened, therefore was given a reference number ( ********** 85) i was promised that a manager will phone me back unil today.</p> <p>Customer complaints are not taken seriously and their consultants make empty promises!!</p>