Poor Client Service

<p>Spoke to a guy called Yaseen who could not assist me with my payment, i made a payment on the 27th(tuesday) and its not reflecting on my account, and this Yaseen tells me to wait for 48 hours, you could hear that he was irritated with answering my questions, but then i told him that this is my account and i have a right to enquire about my payments, as creditors are too quick to notice when you dont make a payment, this is the second time i had to deal with Home Choice's bad service. i was first misled by a telesales agent and they defended him. Maybe they have a problem with black clients. am i treated like this because i am black? I requested to speak to Marwaan who is Yaseen's supervisor, and this Yaseen put me on hold, that is unproffessional. I want my payment sorted immediately.</p>