Poor bad baddest

Im very worried and unhappy with homecoice, the handed my account over to sigma where I gave all my details and the deduct R200.00 monthly from my bank account, yesterday I received a call from vvm saying that homechoice has handed my account over, now how many times do you still want to hand me over hmmmmm you just hand people over after you dine it already and after they already take money from my bank account, this is horrible service and just shiws that the people does not do there work, do you even get the money that sigma already deducted from my account and if so why hand me over again? Phoning does not help the person on the other side of the phone doe not understand a word im saying and just say sorry but I cannot help due to the fact that I have been handed over, this better stop