Poor account services and customer care for GOOD PAYING CLIENT

I am at the point where I am very seriously considering closing my account with Homechoice. I have been a client for homechoice for so long, and I have never had an problem with any of their products. I have not ever missed a single payment. I always pay R200 more than my installment that is due. Even during lockdown I continued to pay every month and more than what is due. I have been battling for the past 2 months where home choice phones me from the 20th of the month every single day on my work phone asking me if I am going to pay and how much will i pay for month end. Even though I am not behind and even though the payment is only due on the 1st of each month. I very calmly tell them I will pay as always the correct amount before the 1st of the month and low and behold the next day someone phones again. And so it will go on and on every single day until month end. When I tell the stuff not to phone everyday because I have not missed a payment and I already told them I will pay, they are rude, talk over me and transfer me from the one place to the other. One consultant even put me on hold for 3 minutes and asked me if I am done shouting. I asked to speak to manager and she ignored my request and cut my line off. If this is the treatment good paying customers that pay on time and more than due, I would rather take my business elsewhere.