mL
moratwe L

1 reviews | Active since Jun 2017

16 Jun 2017, 09:00

Please update my payment status online

<p>Good day</p> <p> </p> <p>Please be advised i only missed one payment and thet following month i paid double installment ever since i am paying on time and even paying extra of what i supposed to pay.I am very dissapointed if the information is listed incorrectly on ITC and your fellow Finchoice who explains to me the report says i am not paying my accounts properly can this be reviewed and fixed to my satisfaction.</p>

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Replies (1)
Homechoice
Homechoice's reply17 Jun 2017, 08:01
Official

Hello,

Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution.

Kind Regards

Customer Support Team