1 reviews | Active since Nov 2009
Please stop phoning me #1
So it seems like Homechoice is just trolling at this stage. I have asked nicely, begged, threatened, and cried a few times.... Nothing.... Nothing stops Homechoice from phoning you EVERY DAY for the rest of your life.
My first and last purchase from them was around 5 years ago. I can't remember how much it was but it was probably around R200. And I have to hand it to them though. The way they have been harassing me over the last 5 years is nothing other than astounding as if I am a high roller that spent millions. I'm honestly looking into ways to bill Homechoice for my time. Nowhere have I agreed for them to phone me. I do not have an account with them. I do not even know where they got my number. So they owe me to date (and I have done the math) around R3000 based on my per-second billing terms and conditions.
In addition to that, I will be writing a review on Helopeter every time/day they phone me for the foreseeable future. Sometimes reasonable men must do unreasonable things.
What makes this hilarious is the fact that they phoned me while I was typing this review. I'm not even mad, that's amazing.
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,Candice Rittels, on behalf of the Customer Support Team
We would like to express our sincere apologies for any inconvenience you may have experienced. Your feedback is of utmost importance to us, and we take your concerns seriously.
We have received your complaint, and we want to assure you that we are actively investigating the matter. Our team is committed to resolving your issue as quickly as possible and ensuring that you receive the level of service you deserve.
Please be assured that we will keep you updated on the progress of our investigation and the steps we are taking to address your concerns. If you have any further questions or need additional assistance, please do not hesitate to contact us directly.
Thank you for bringing this matter to our attention. We appreciate your patience and understanding as we work to resolve this issue.
Sincerely,Candice Rittels, on behalf of the Customer Support Team