BN
Bongekie N
1 reviews | Active since Jun 2012
27 May 2015, 10:42
please i cant pay for something i dont have
I odder the Stratum 3-tier storage shelf it was never delivered and last month i saw that the amount due was 230 which i paid and i saw i owe nothing now it shows here that i owe money please don't tell Balance outstanding please explain.<br> <br> As at 2015/05/27<br> <br> R-0.05<br> Now due<br> <br> Due on 2015/05/31<br> <br> R-435.40<br> Last payment<br> <br> Paid on 2015/05/21<br> <br> R-230.00<br> <br> Order returned to Home Choice. Please contact us on ***. Ref no:***0<br>
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Homechoice's replyOfficial
27 May 2015, 12:21Hello BT8419,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Homechoice's reply27 May 2015, 12:21
Official
Hello BT8419,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team