1 reviews | Active since Feb 2015
PLEASE DO NOT BUY FROM HOMECHOISE!!
Good morning!<br> Please do yourself a favour and DO NOT buy anything from HOMECHOISE!! Their service promise that the calls are recorded but they refuse to go back to it when asked for. This is in fact then breach of contract!<br> I bought a duvet set from them on CASH terms and even before I received the invoice to make the advance payment, the goods arrived here. I called them asking I need to make the payment and at that stage a person gave me the amount and it was paid by me.<br> After some time I received the first call instructing me that I was in arrears with my account and I need to make the outstanding payment. I informed the person about the situation and she told me that she will resolve it for me but I need to make the payment for the delivery charges. I told her that I need the amount and then I will settle it. After months and numerous calls I have now been BLACKLISTED by them!! Still unresolved and they refuse the facts I gave and is determined to get the full amount from me or they will not clear my name!!<br> WHATCH out for the empty promises!!!!!
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
