BN
Bongekie N
1 reviews | Active since Jun 2012
03 Mar 2016, 08:33
please diver proper items i oderded
I have logged a complaint after 5 days i received the goods that the game is not playing u sent an ironing board with no iron i bought a combo a ironing board with the iron so when those things are delivered i am going to pay no one even responded to my complaint now u telling i must pay i sent 3 complaints one with consultant second on your website 3 on hello peter so please don't ask for money when i needed your help in December now 3 months later u remember that I'm your customer...please make sure b4 u call me for anything its 3 months latter please give me a break i want the things i oderd
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Homechoice's replyOfficial
04 Mar 2016, 10:15Hello BT8419,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,
Homechoice's reply04 Mar 2016, 10:15
Official
Hello BT8419,
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused.
We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved.
One of our team will be in touch with you shortly to provide you with an amicable solution.
Kind Regards
Customer Support Team
Best regards,