AM
AGNES M
1 reviews | Active since Jun 2019
12 Jun 2019, 16:38
PLEASE CLOSE MY ACCOUNT!!!!
I requested homechoice to close the account/ deactivate my account. I called Homechoice and they advised me that it will be done within 6 months because they don’t close customer accounts as their information remains on their database for record purposes. I dont know what to do as i have a right to open and close my account anytime i want to as i have paid up the account. I just need them to REMOVE ME ALL TOGETHER on their system and database. Can it kindly be done as speedy as possible as all the agents i speak to are not of any help to my situation.
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Homechoice's replyOfficial
13 Jun 2019, 09:41Hi Agnes.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
Homechoice's reply13 Jun 2019, 09:41
Official
Hi Agnes.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.
We’re very sorry to hear about the poor service you experienced. Please give us an opportunity to get to the bottom of what went wrong so that we can resolve this.
Lee-Ann will be in contact with you shortly to assist in resolving the issue.
Thank you.