Item: Homechoice
Rating: 1
Author: Lynne S

Homechoice's replyOfficial

14 Oct 2021, 07:40

Hi Lynne.

. One of our staff members will contact you shortly.

Speak to you soon,
Homechoice

Homechoice's reply14 Oct 2021, 07:40

Official

Hi Lynne.

. One of our staff members will contact you shortly.

Speak to you soon,
Homechoice

LS

Lynne S's updateReviewer Update

14 Oct 2021, 07:48

Hi, that same number just called me back again, the woman on the phone says that the reason for her call is that I did not complete my order with Homechoice and that is why they are calling me. This lady on the phone did not care at all when I asked her why they are phoning me at 9pm at night. She just carried on with asking me why I did not check out.
This is bizarre!

LS

Lynne S's update14 Oct 2021, 07:48

Reviewer Update

Hi, that same number just called me back again, the woman on the phone says that the reason for her call is that I did not complete my order with Homechoice and that is why they are calling me. This lady on the phone did not care at all when I asked her why they are phoning me at 9pm at night. She just carried on with asking me why I did not check out.
This is bizarre!

Homechoice's replyOfficial

14 Oct 2021, 07:55

Hi Lynne.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice

Homechoice's reply14 Oct 2021, 07:55

Official

Hi Lynne.

We will investigate this process to see how we can best improve it going forward!

Apologies for the inconvenience caused,
Homechoice

Phoning me late at night