SC
Shereen C
1 reviews | Active since Feb 2014
29 Sept 2021, 13:13
Phone calls to paying customers.
Good day, I have a Home Choice account since May - Acc ***, where I purchased 2 blankets for the winter. I am a loyal paying customer, I make a payment every month, however every month since May Home Choice keeps calling me numerous times to find out when I am going to make payment. I feel this is unnecessary and have to wonder do they make as much effort to the non paying customers? I would appreciate it if Home Choice would stop calling for payment as they receive their money every month from me and focus on non paying customers. This type of service will result in Home Choice not receiving any further purchases from me.
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Replies (1)Homechoice's replyOfficial
29 Sept 2021, 13:31Hi Shereen.
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
Homechoice's reply29 Sept 2021, 13:31
Official
Hi Shereen.
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
We will investigate this process to see how we can best improve it going forward!
Apologies for the inconvenience caused,
Homechoice
