1 reviews | Active since Dec 2016

05 Dec 2016, 15:46

Phone Calls from call center

<p>Dear Home choice/ phone choice</p> <p> </p> <p>Please tell me how does your call centre or staff operate, You call to cell me product and I ask you so nice that I am not interested and that you remove my number for any futures sales because if im interested in anything I know how to know.</p> <p> </p> <p>Now almost every day I receive a call from your phone choice call centre selling me something that I am not interested in. This is Harassment and feels your guys are having a hearing problem. Seriously this needs to stop!!!!!! </p>

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Replies (1)
Homechoice
Homechoice's reply06 Dec 2016, 07:41
Official
Hello, Thank you for taking the time to advise us of your concerns. We sincerely apologise for any inconvenience caused. We are committed to resolving this matter which is currently receiving our full attention, in order to establish where we have failed you. Your concerns also allow us to improve our service and provide feedback and training to the individuals involved. One of our team members will be in touch with you shortly to provide you with an amicable solution. Kind Regards Customer Support Team