TV
Tanya V

1 reviews | Active since Sept 2024

08 Jul 2025, 13:56

Persistent Calls Made Me Stop Buying from Home Choice

I used to like Home Choice and their products, but my recent experience has completely changed my view. Despite my initial interest, I have been receiving constant calls—up to six times a day—from their sales team, which has become overwhelming and intrusive.

I understand follow-ups are part of business, but this level of harassment is unacceptable and has made me lose all respect for the company. Unfortunately, due to this, I will not be purchasing anything from Home Choice again.

I hope Home Choice takes this feedback seriously and improves their customer communication practices to avoid driving away potential customers

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Replies (1)
Homechoice
Homechoice's reply08 Jul 2025, 13:58
Official
Hi Tanya,

Thank you for taking the time to reach out to us with your concerns. I confirm that we have received your complaint, and we appreciate the opportunity to address the matter.
Your feedback is valuable to us, and we take your concerns seriously. Our team is currently reviewing the details you provided, and we will work diligently to investigate the situation thoroughly.
We understand the importance of a prompt resolution, and we assure you that your complaint is a priority for us. We will keep you informed of our progress and any actions we are taking to address the issue.
If you have any additional information you'd like to share or if you think of any details that could aid our investigation, please don't hesitate to reply to this email. Your input is crucial to ensuring a comprehensive understanding of the situation.
We apologize for any inconvenience you may have experienced and want to assure you that we are committed to resolving this matter to your satisfaction.Kind regards,