PAYMENT OF HOMECHOICE

On the 13th November 2018 I received a call from a home choice consultant who asked me when is my next payment. I told her same date .I requested home choice to deduct my installment in my account and they kept on not deducting.when I noticed that I paid money at Spar.

To cut the story short the consultant was so rude to me and said if I'm tired with their calls I must settle their account.What I dont understand is the call before I get paid as if I'm a bad payer.She kept on shouting me .