Paying something you dnt have

On october 2015 i order laptop by homechoice,ok they delivered my laptop,i opened my laptop,and it couldnt open,i thought that maybe its was becoz of it was my 1st time to use laptop.I went home to eastern cape for the ritual that was there,i came back after a week,i took the laptop to my friend asking him to show me how to open it bcoz i tried so many times.he also tried,he ddnt successed,he told me that there is no windows in the computer i must load windows 10,i told him to load it for me as i dnt knw how to load,he took the laptop,he came back telling me that the windows doesnt want to load,i can take it back so that they can do it for me,i took it back,the guy who is dealing with computers and phones tried to load windows but couldnt succssed also,he told me that he was going to book it in,i left it there,i went to check it after sometime,it was not yet back,i told the guy that im going to eastern cape for holiday,i wll be back jan 2016 5th.19th jan 2016 my brother passed away,then i went back home,the laptop arrived while i was still home,my husband founs me telling me that the laptop cameback broken,i told him to take it back till now,on 14th feb my husby bought me laptop as